If you filed your return using NETFILE and it was rejected, it is probably because certain information in your return didn’t match what the Canada Revenue Agency (CRA) and/or Revenu Québec has on file for you.
Before you try to NETFILE your return again, check the information you entered to make sure it is correct. Some of the common fields that can cause a return to be rejected are:
- First name and last name
- Address, including postal code
- Province of residence
- Date of birth
- Social insurance number
- Marital status
Where can I learn more?
- CRA NETFILE Error: Information does not match when attempting to NETFILE (H&R Block Online help centre)
- Revenu Québec NETFILE Error: TSTRUC-TP498 (H&R Block Online help centre)