When can I contact the Support Centre?

If you’ve purchased one of H&R Block’s paid packages and you’re experiencing a technical issue or you have a question about your account, our Support Team (1-800-HR-BLOCK) can help you out during the following hours:

During tax season (Feb 26 - Apr 30) Mon to Fri: 9 am to 9 pm EST 
Sat, Sun and Stat holidays: 10 am to 7 pm EST
Outside of tax season (May 1 – Feb 25) Mon to Fri: 10 am to 7 pm EST


The paid packages that include support are:

  • Online or Download Assistance
  • Online Protection
  • Download Assistance Plus

Where can I learn more?

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