Browse our most frequently asked questions about our software and your taxes.What is the Quick Slip feature and how does it work? What is the Voluntary Disclosure Program? What province did you live in on December 31? What province or territory did your spouse live in on December 31? What should I do if my or my spouse’s name changed? What type of tax returns can I prepare with H&R Block's software? What was the nature of his/her infirmity? What was your marital status on December 31? What’s the difference between a non-refundable and a refundable tax credit? When can I contact the Support Centre? When can I NETFILE using H&R Block’s tax software? When will I get my income tax refund? Where do I enter my union and professional dues? Where do I find my PDF tax return? Where do I find the mail-in version of my tax return (PDF)? Why can’t I transfer a portion of my refund to cover an amount owing on my spouse’s return? Why do I need to know my dependant’s income? Why don’t the slips in H&R Block’s tax software look like my government slips?